Synergy Research - Solutions/Service Company
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Synergy Research: A Sought-after Full-service CRO

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Stacey Lense, Senior Vice President at Synergy Research., Synergy ResearchStacey Lense, Senior Vice President at Synergy Research.
“We pride ourselves on creating a global team of knowledgeable and thoughtful individuals who are uniquely creative in their problemsolving abilities, over-communicative with each other, our partners, and our clients, allowing us to offer an unparalleled level of ingenuity and diligence to every challenge we undertake. We believe this type of problem-solving and hypercritical thinking makes (un)common sense and sets us apart from other CROs.” begins Stacey Lense, Senior Vice President at Synergy Research.

Founded in 1990, Synergy Research, a full-service CRO with offices in the US and abroad, addresses the demands of pharmaceutical and device companies by focusing on a client’s immediate and current needs while also striving to address their future needs. “By being able to understand and decipher safety issues so that ‘noise’ isn’t found in the safety profile of an investigational product is one way we look out for their future. It’s easy to solve for problems that are in the ‘here and now,’ but key for us is a level of partnership with our clients that allows us to have the foresight to see obstacles that could be on the horizon. We take a business approach that ‘your challenge is our challenge’ and apply that to all aspects of our client relationships,” says Stacey.

Founded in 1990, Synergy Research, a full-service CRO with offices in the US and abroad, addresses the demands of pharmaceutical and device companies by focusing on a client’s immediate and current needs while also striving to address their future needs. “By being able to understand and decipher safety issues so that ‘noise’ isn’t found in the safety profile of an investigational product is one way we look out for their future. It’s easy to solve for problems that are in the ‘here and now,’ but key for us is a level of partnership with our clients that allows us to have the foresight to see obstacles that could be on the horizon. We take a business approach that ‘your challenge is our challenge’ and apply that to all aspects of our client relationships,” says Stacey.

The company’s comprehensive full service capabilities include regulatory affairs, clinical operations, clinical site selection and activation, clinical site management and monitoring, data management, biostatistics, statistical programming, pharmacovigilance, medical writing, and most importantly, strategic planning. Synergy assures that regardless of the stage of development a client is in, no matter the size or complexity of a project, their clients know that the advancement of their program is Synergy’s priority and demonstrate that by having continuity in their project team and internal processes. “In our industry, this is uncommon. But to us, it makes (un)common sense.” says Stacey.

Synergy also acts as an “in-country caretaker” for its diverse clientele, helping them with regulatory affairs, clinical research—from pre-clinical to regulatory approval—and establishing presence in the market. “We do this frequently as it’s become our sweet spot. Many times, when working with a start-up company in the US, Europe, or Asia-Pac, we serve as their soft-landing place on a project in the US or other region. The ability to truly understand the obstacles young companies have is what we repeatedly hear from our clients as one of most valuable and appreciated aspects of partnering with Synergy” states Stacey. “Early-stage pharmaceutical companies simply don’t have an internal team in place to develop a strategic, intelligent, cost-effective 3–5-year plan that serves. the needs of early-stage investors, while looking out for the drug program to be developed.


What makes Synergy different from its competitors as an (un) common CRO, is its expertise in catering to the diverse requirements of clients.In a sophisticated industry, they have learned it’s best to start from a place of simplicity when evaluating how to best service a client and always assure they understand the detailed goals and granular parameters of the services they are contracted to provide.

Regardless of the role, their objective is to streamline clinical development and simplify a client’s entry into the drug/device market. Additionally, because no two clients are alike, they do not have a list of cookie-cutter solutions that get reused with each client. “Each new client/ program starts with Synergy taking a deep dive into their investigational products and its current regulatory, clinical, and pharmacovigilance landscape. We monitor safety issues with vigilance, manage clinical programs with intelligence, and treat each and every aspect of a client’s clinical trial with diligence” says Stacey.

It’s easy to solve for problems that are in the ‘here and now’ but key for us is a level of partnership with our clients that allows us to have the foresight to see obstacles that could be on the horizon. We take a business approach that ‘your challenge is our challenge’ and apply that to all aspects of our client relationships


In principle, the Synergy team’s expertise goes above and beyond to eliminate bottlenecks associated with drug discovery. “We allow our teams autonomy to solve issues and challenges in a group setting utilizing each of their different perspectives, which allows us to deliver an (un) common level of thoughtfulness, as well as service to our clients” says Stacey.

Throughout expansions over the past years, one thing has remained constant at Synergy Research—its experienced employees. They take pride that the company has a very strong infrastructure and regardless of how busy their clients keep them, they continue to mentor their personnel in order for them to expand their skills and grow their knowledge so they can contribute even more to a client’s project. “We never comprise on the quality of service; we deliver or the quality and breadth of experience of the people on our team,” says Stacey. “Our company and employees have earned the reputation of creating the ‘Synergy Village’.



Without the collaboration of our valued employees, consultants, medical researchers, and industry leaders, we could never provide the exemplary service we do. As we all know…it takes a village.” Exhibiting strong leadership during the pandemic, the company remained open and continued to expand across markets. As a specialized CRO with tremendous experience working with start-up companies that have novel products in development, they understand the complexities that working with Board of Directors, being amidst fundraising rounds, and trying to be first to develop ground-breaking technology adds to the stress of a young company with limited internal resources. Their clients value them for their ability to be a buffer to those things, offer support to their team, and ease their way day-to-day. Synergy feels it’s one thing to be able to provide a service, it’s another to be able to successfully handle the (un)common issues every start-up company will have.

Moving forward, Synergy Research believes it’s future is bright. They plan to grow with their current clients and work to build long-lasting relationships with future clients, expanding their footprint in the industry. “We know that each client’s development plan is unique and that is why we take an individual approach to building our programs with them. This (un)common level of problem-solving is what our future will be built on.” concludes Stacey.

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Top 10 CROs - 2022

Company
Synergy Research

Headquarters
United States

Management
Stacey Lense, Senior Vice President at Synergy Research.

Description
As a full-service CRO, the company addresses the demands of pharma companies by combining individual skills, creativity, and experience needed in all elements of the scientific, clinical, and regulatory processes. Synergy assures that regardless ofthe stage of development a client is in, no matter the size or complexity of a project, their clients know that the advancement of their program is Synergy’s priority and demonstrate that by having continuity in their project team and internal processes. Synergy also acts as an "in-country caretaker" for its diverse clientele, helping them with regulatory affairs, clinical research from pre-clinical to regulatory approval and establishing presence in the market.

Synergy Research